Quality, reimagined.
Quality leadership deserves a rethink…
Traditionally Quality’s objective is seen as ensuring cGMP compliance – a narrow and reactive way of thinking about the Quality role. This relegates Quality to being a support function rather than a fully integrated and leading operations function and limits the opportunities for making quality a competitive advantage for companies. A compliance-only focus also provides limited career opportunities for Quality professionals outside the Quality organization.
A better approach
6 essential traits of Quality Business Leaders
Quality business leaders must master these six traits:
Visibly demonstrate responsibility for quality
Advocate that quality is owned by all through developing senior management partnerships
Engage employees to continuously improve quality
Make patient focused, risk-informed decisions about quality
Promote quality as a value-driven financial advantage
Lead the path to one global quality regulatory framework
QBA programs, consulting, and coaching
How QBA can help
Bringing about change to the traditional Quality leader role, the Quality function, or changing the quality culture is no easy task. Quality Business Administration has programs, consulting, tools and proven experience that can help.
Certificate in Quality Business Leadership from TU Dublin
Developing Quality Leaders
Advanced Quality Business Leadership Certification: applied theory, case studies, projects and more from the Graduate Business School at Technological University Dublin.
Quality Maturity Score™️
Quality Business Leadership Assessment
Size up your organization or manufacturing site with QBA’s Quality Maturity assessment tool. Find out how you score with our diagnostic tool and get a detailed improvement action plan.
In-company education
QBA at your company
Bring QBA in-house with workshops, keynotes or full training and certification to start building Quality Business Leaders in your organization.
Consulting
Bring in an expert
Gain a competitive advantage by developing the 6 Quality Business Leadership traits at your company.
Coaching and mentorship
Individual attention
Boost your Quality Business Leadership knowledge and skills with personalized, 1:1 coaching and mentorship
Certificate in Quality Business Leadership
Applications open in January 2025 for the next QBL program.