Quality, reimagined.
Quality leadership deserves a rethink…
Traditionally Quality’s objective is seen as ensuring cGMP compliance – a narrow and reactive way of thinking about the Quality role. This relegates Quality to being a support function rather than a fully integrated and leading operations function and limits the opportunities for making quality a competitive advantage for companies. A compliance-only focus also provides limited career opportunities for Quality professionals outside the Quality organization.
A better approach
6 essential traits of Quality Business Leaders
Quality business leaders must master these six traits:
Visibly demonstrate responsibility for quality
Advocate that quality is owned by all through developing senior management partnerships
Engage employees to continuously improve quality
Make patient focused, risk-informed decisions about quality
Promote quality as a value-driven financial advantage
Lead the path to one global quality regulatory framework
QBA programs, consulting, and coaching
How QBA can help
Bringing about change to the traditional Quality leader role, the Quality function, or changing the quality culture is no easy task. Quality Business Administration has programs, consulting, tools and proven experience that can help.
Certificate in Quality Business Leadership from TU Dublin
Developing Quality Leaders
Advanced Quality Business Leadership Certification: applied theory, case studies, projects and more from the Graduate Business School at Technological University Dublin.
Quality Maturity Score™️
Quality Business Leadership Assessment
Size up your organization or manufacturing site with QBA’s Quality Maturity assessment tool. Find out how you score with our diagnostic tool and get a detailed improvement action plan.
In-company education
QBA at your company
Bring QBA in-house with workshops, keynotes or full training and certification to start building Quality Business Leaders in your organization.
Consulting
Bring in an expert
Gain a competitive advantage by developing the 6 Quality Business Leadership traits at your company.
Coaching and mentorship
Individual attention
Boost your Quality Business Leadership knowledge and skills with personalized, 1:1 coaching and mentorship
What participants have to say about the certification program
Learn more about certificationKieran Scully
Executive Director, Head of External Quality, BioMarin
The quality culture insights and tools for embedding quality in business processes were invaluable. I’ve already started integrating financial value into our quality management reviews, which is driving more strategic conversations with leadership.
Pat Hancock
Executive Director, Pharma Technical Regulatory, Genentech
This course is a roadmap for excellence in quality leadership. It’s relevant not only for newcomers but also for seasoned leaders like me. The lessons are practical, transformative, and universally applicable to any organization.
Marcelo Castro
Senior Director – External Supply Operations Quality, Pfizer
It’s so rare to find a quality leadership course that is tailored this well. It’s not just about theory—it’s about addressing real challenges we face every day.
Niamh Coakley
Senior Director, QA Biotech Operations, Lilly
Every week I’ve learned something new that I can immediately apply. The practical focus of the course is what makes it so impactful.
James Ahern
Associate Vice President – Global Information Systems Quality, Lily
The focus on quality culture and leadership dynamics has been pivotal in shaping my team’s strategy. The exercises and frameworks are tools I’ll continue to use as we evolve our approach to quality.
Wilian Silveira
Scientific Director, Integrated Quality, Novo Nordisk
The focus on practical application is what sets this program apart. I’ve left every session with something I can use immediately.
Certificate in Quality Business Leadership
Now accepting applications for 2025! Application deadline is Feb 12