Deming’s teachings are still highly relevant today. He is known as one of the greatest quality thinkers and quality business leaders over the last century. His teachings applied transformed the Japanese car industry as a very well know example. Deming published his System of profound knowledge which included his 14 points of management.
This article looks at the 14 points in a new light – that of putting the employees in the center – was first posted in 2017 and it is still highly relevant. We sometimes are so focused on processes that we forget that what we need to optimize is the entire system and that our employees are absolutely key to success.
Demings teachings are a central element of the 6 traits that great Quality Business Leaders master.